Email Scam: Beware of emails advising you that a suspicious virus has been detected on your device. Don’t take the bait! The links lead to a convincing site that is designed to steal your personal and financial details. Received a suspicious email? Forward it to: report@phishing.gov.uk
Make sure the business details measure up before handing over any money! We are increasingly receiving reports from residents who have contracted with a trader to carry out work, parted with a sum of money and have then had no further contact with the business. In most circumstances the resident has little information about the business and the person they have been dealing with. The resident is likely to have then lost all the money paid as they have no personal or company details to be able to pursue them for a refund. Today we received two separate complaints of a similar nature. One resident near Woodbridge contacted a trader on Facebook to carry out roofing work. They paid £8,000 upfront for tiles and to book the scaffolder. Since paying there has been no work carried out and just a string of excuses. The consumer only has a name, telephone number and Facebook page for the trader. The second, a resident near Bury St Edmunds, paid an individual £1,500 to install a hot tub, and only had the first name and telephone number of the trader. Some of the work was carried out but not to the required standard.
- Ask to see a business card or letterhead for full contact details for the company.
- Never feel pressured into making a decision on the spot. Any legitimate trader will be happy to return at a later date, use this time to research their business.
- Never agree to a trader starting work straight away and never hand over any money without seeing proper paperwork.
If you are looking for a trader you can trust, make sure you use a Suffolk Trusted Trader! All Suffolk businesses listed on the Suffolk Trusted Trader website have been carefully vetted by us. For peace of mid, consult the directory and choose with confidence. https://trustedtrader.team/Suffolk/
Did you know? Last year, Action Fraud received 6,640 reports of holiday fraud, amounting to a staggering £12,292,557 in losses. That’s an average loss of £1,851 per victim. Follow this advice and bask in the joy of a fraud-free holiday www.actionfraud.police.uk/holidayfraud
In this week's Which? Shorts podcast, they tell you about the popular scams discovered so far in 2024. They also give you their best tips on how to spot them and how to keep yourself safe from online scams. Listen here: https://which-shorts.captivate.fm/episode/how-to-know-if-a-scammer-is-targeting-you
Recall: Marks & Spencer is recalling M&S Chocolate Cornflake Mini Bites because they contain hazelnuts (nuts), oats (gluten) and wheat (gluten), which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to hazelnuts (nuts) and/or for anyone with coeliac disease and/or an allergy or intolerance to oats, wheat or gluten.
Pack size: 180g
Best before: 06 August 2024
If you have bought the above product and have an allergy to hazelnuts (nuts) and/or an allergy or intolerance to oats, wheat or gluten, do not eat it. Instead return it to the store from where it was bought for a full refund. For more information, contact Marks & Spencer on 03330148555.